Last updated: 4 August 2026
1. Who is responsible for the information?
Selvara Education is the name used for the tutoring service and is the controller of personal information handled through this website, enquiries and tutoring arrangements. Privacy questions can be sent to hello@selvaraeducation.co.uk.
2. Who this notice applies to
This notice applies to parents, guardians, prospective learners, current learners and anyone who contacts Selvara Education about online tuition. It covers the website, enquiry form, email and information used to arrange or deliver lessons.
3. Information that may be collected
- parent or guardian name, email address and contact number;
- learner year group, subjects, academic goals, availability and relevant learning information;
- messages, lesson arrangements, attendance, progress notes and resources shared for tuition;
- payment, invoice and transaction records; and
- technical and security information produced by the website or email service, such as timestamps and delivery logs.
The initial form does not ask for a learner’s full name, date of birth, home address or medical records. Please do not include sensitive information unless it is genuinely needed and requested through an appropriate private channel.
4. Why information is used
5. Children’s information
Routine booking and administration should be handled by a parent. Information about a learner is kept to what is reasonably needed for teaching, safety and the agreed service. Privacy information should be explained to the learner in an age-appropriate way.
6. Who may process information
Information may be processed by service providers used for website hosting, enquiry-email delivery, email, video calls, file storage, accounting and payments. Information may also be disclosed where required by law, to protect someone from harm or to deal with a safeguarding concern. Personal information is not sold.
7. International processing
Some technology providers may process information outside the UK. Where required, an approved transfer mechanism is used, such as UK adequacy regulations or approved contractual safeguards.
8. How long information is kept
- enquiries that do not lead to tuition: normally up to 12 months after the last meaningful contact;
- tuition and financial records: only as long as needed for the contract, accounting, complaints or legal requirements;
- routine technical logs: for the shorter period needed for security and troubleshooting; and
- safeguarding records: for the period appropriate to the concern and relevant guidance.
9. Security
Reasonable technical and organisational measures are used, including restricted access, secure accounts and data minimisation. No internet service can be guaranteed completely secure, so unnecessary sensitive information should not be sent through the enquiry form.
10. Cookies
The current website does not use advertising or analytics cookies. If that changes, the information and consent controls will be updated before non-essential cookies are used. Read the cookie policy.
11. Your rights
Depending on the circumstances, individuals may have rights to access, correct, delete, restrict, object to or receive their information, and to withdraw consent. Requests can be sent to hello@selvaraeducation.co.uk. Identity may need to be checked before information is released.
12. Complaints and changes
Please raise a privacy concern using the email above. A complaint may also be made to the UK Information Commissioner’s Office. This notice is reviewed when the website, service providers or handling of information changes.